Returns & Exchanges

At Willow Tree Gift, we want you to love your home decor. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all fragile home accents are securely padded to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.